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John Colman has extensive experience in the insurance industry, currently serving as the Claims Investigations Logistics and Salvage Team Manager at AXA since April 2001, where responsibilities include managing a panel of approximately 100 external claims investigators to ensure efficient claims processing. Previous roles at AXA include Personal Injury & Fleet Claims Team Manager, overseeing a portfolio of about 2,000 personal injury claims, and Six Sigma Project Manager, where John obtained Six Sigma Black Belt qualifications. Earlier career experiences include managing a claims team at Allianz and customer service positions at AA Ireland. John holds multiple qualifications, including a Certified Insurance Practitioner designation from the Insurance Institute of Ireland and a Diploma in Business Management from The Institute of Commercial Management.