Daniel Bietenhader is an experienced professional in the insurance and finance sectors, currently serving as the Head of Transformation & Innovation Operations for Personal Insurance at AXA since September 2011. This role involves overseeing digitalization, automation projects, innovation initiatives including Chat GPT and machine learning, and business analysis focused on pension services and customer solutions. Previously, Daniel held positions such as Senior Product Manager at AXA and Key Account Manager at Zurich. Academic contributions include roles in financial accounting and controlling at Zurich University of Applied Sciences, along with various project leadership positions in public finance and international accounting initiatives. Daniel holds a Master of Science and a Bachelor of Arts in Business Administration from the same institution.