Frances Blackburn is an accomplished professional with extensive experience in process excellence, business transformation, and operational management. Currently serving as the Head of Process Excellence at AXA Partners, Frances has previously held managerial positions at EY, Tracworx, Virgin Media Ireland, and SafeCharge Card Services. Educational qualifications include a degree in Project Management from Cenit College, along with certification as a PRINCE2 practitioner, and a Six Sigma Green Belt from the University of Limerick, specializing in Lean in Continuous Flow methodologies.