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Nikki Maldonado currently serves as the Director of Retail & CX Education at Away, beginning in August 2024. Prior to this role, Nikki was instrumental in establishing the learning and development function at Parachute Home from June 2022 to July 2024, where responsibilities included developing talent and learning strategies focused on various key areas. Nikki's experience also includes significant roles at Casper from July 2019 to June 2022, where comprehensive corporate learning programs were created, and at Canada Goose from October 2016 to July 2019, where the first Retail Training program was developed. Earlier professional experience includes a Market Trainer position at Apple between August 2010 and October 2016 and work as a Publicist at Trunk PR from August 2012 to August 2014. Nikki holds a Bachelor of Arts in Speech Communication and Music Business from The University of Georgia, earned in 2008.