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Josephine Maxwell ACMA, CGMA is an experienced finance professional currently serving as a Commercial Finance Manager at Avove Utilities since September 2023. Previously, Josephine held roles at BT Group as a Business Partnering and Commercial Finance Manager, overseeing finance for the mid-market sector, and BT Wholesale as a Commercial Manager for Major Accounts. Josephine's career includes positions at TalkTalk, where responsibilities spanned from Finance Analyst to Commercial Manager, along with experience in IVR & Telephony and Service Delivery roles. Education includes a Bachelor of Science in Mathematics from the University of Liverpool and professional certification through CIMA. Technical expertise encompasses revenue posting, balance sheet reconciliations, and stakeholder management, with a focus on improving customer journeys and campaign analytics.