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Olivia Abbott is an experienced Change Implementation Manager at Travel Chapter since September 2021, also holding the role of Lead Implementation Specialist at Original Cottages during the same period. Previously, Olivia served as a Project Manager at BA Systems - UK and Resolution Interiors Limited from September 2019 to March 2022 and July 2017 to September 2019, respectively. Early in the career, Olivia worked as a Customer Experience Manager at Brandbank and as a Creative Account Manager at This is Global. Various project management roles at Millington Associates covered significant design projects for notable fashion and retail clients. Olivia holds a Bachelor of Fine Arts (B.F.A.) degree from the University of Kent, earned between 2008 and 2011.