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Clive Broad has extensive experience in operational and service management, currently serving as Operational Lead at Aviva since October 2019. Prior roles include Service Delivery & Management Lead at Landmark Information Group and various positions at Accenture, where responsibilities ranged from Cloud Enablement to Service Management for ITV. Clive's earlier experience includes IT Manager at Spelthorne Housing Association and Statistical Analyst in the Royal Air Force. Clive possesses a strong foundation in ITIL, incident and problem management, continual improvement, and service reporting. Clive is available for new service management opportunities.