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Beth Adamson is an experienced professional in the insurance and claims sector, currently serving as Learning Manager for Broker Enablement and previously as Claims Learning & Development Leader and Senior Manager for the Customer Advocacy Office at Aviva Canada since April 2016. Prior to this role, Beth worked at Desjardins Groupe d'assurances générales from September 2014 to April 2016 as Section Manager for the Claims Client Care Centre and as a Claims Supervisor, focusing on enhancing client experiences. Beth's career began at State Farm Insurance and Financial Services in various learning and development roles from April 2007 to September 2014. Educational qualifications include a Bachelor of Arts in Business/Managerial Economics from the University of Toronto and a Chartered Insurance Professional designation with a management specialization from the University of Toronto, along with further studies at Seneca Polytechnic.