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Alvaro Figueroa, MBA, MSOL, is a seasoned professional currently serving as the Customer Solutions & Multi-Language Program Manager at Avista since August 2015, with previous roles as a Commission Specialist and Customer Service Support/Credit & Collections Analyst. Prior experience includes working as Marketing and Project Manager at University District from June 2014 to August 2015 and as MBA Marketing & Communications Coordinator at Eastern Washington University from September 2013 to June 2014. Alvaro's educational background includes a Master of Science in Organizational Leadership, an Inclusive Leadership Program, a Certificate in Diversity, Equity, & Inclusion, and a Master of Business Administration in Finance and Economics, all from Eastern Washington University, along with a Bachelor of Arts in Finance with minors in Economics and Spanish.