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Luciano Lopes has extensive experience in the travel and tourism industry, currently serving as Operations Manager at AVIPAM TURISMO E TECNOLOGIA since December 2004, where responsibilities include managing corporate travel operations in São Paulo. Previous roles include Supervisor de Atendimento, leading a team to ensure compliance with company and client standards, and as a Consultor de Viagens, providing consultancy services for large companies. Early career experience at GWA Turismo involved administrative and financial tasks related to billing processes. Luciano holds a Bachelor's degree in Logistics Management from Universidade Paulista, complemented by education from FGV - Fundação Getulio Vargas.