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Bronwyn Erasmus is a seasoned executive with extensive experience in service excellence and process transformation, currently serving as Vice President of Service Excellence and Vice President of Process & Change Delivery at AvidXchange, Inc. since February 2019. Bronwyn has a proven track record of modernizing business operations through strategic partnerships with Product and Technology teams, focusing on technology solutions and risk management. Prior roles at AvidXchange included leadership of Supplier Payment Operations, where Bronwyn managed a large team to enhance Supplier Services and drive operational scalability. Previous experience includes significant positions at Tesla, where Bronwyn oversaw Global Service Operations as Chief of Staff, and various roles at eBay, contributing to customer experience and risk management initiatives. Bronwyn holds a degree in Industrial & Systems Engineering from Texas A&M University.