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Lauren Dillard has extensive experience in the healthcare industry, focusing on the oversight and management of appeals and grievances across various organizations. Currently serving as Supervisor of Appeals & Grievances at ´¡±¹Å§²õ¾±²õ Incorporated since March 2020, Lauren ensures compliance with contractual requirements for dental and vision appeals. Prior roles include Manager of Grievance & Appeals at Centene Corporation and Senior Grievance & Appeals Representative at BCBS AZ Advantage, where responsibilities involved monitoring trends and training staff. Lauren's background includes significant positions at organizations such as Arizona Kidney Disease & Hypertension Center and Humana, Inc., where skills in claims processing and resolution were further developed. Educational achievements include a Master of Arts in Health Care Administration from The University of Arizona Global Campus and a Bachelor of Science in Computer and Information Sciences from DeVry University.