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Shezan Dhanani is a seasoned professional with extensive experience in technical project and program management, currently serving as a Technical Project/Program Manager at Averna since October 2022. Prior roles include Manager of Technical Support Engineering at Outreach and Manager of Technical Operations at NCC Group. Shezan has a strong background in managed services and software engineering, having worked as a Technical Consultant III and Software Engineer III at NCR Corporation. Earlier experience includes positions as a Software Developer and Development Support Analyst at QSI | NextGen Healthcare, as well as a Store Manager at Perfumania and a Technical Support Specialist at NF International Inc. Shezan holds an Associate of Science degree in Computer Programming from Gwinnett Technical College.