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Renato P. has a diverse work experience spanning various roles and industries. In 2022, they joined Aveniq as an IT Operation Manager. Prior to this, in 2019, they became a Board Member at itSMF Switzerland, responsible for the German area. Renato also worked at EveryWare AG as an IT-Service & Project Manager from October 2019 to May 2022. Renato was previously an IT System Engineer Expert at Aduno Gruppe from January 2017 to September 2019. Renato began their career as an IT Support Engineer / Multimedia at Kramer Electronics Switzerland AG in 2016. Before that, they worked as a Waiter at Ristorante Mamma Leone GmbH from October 2014 to December 2015. Renato also has experience as an IT Operator at Gruppo Sarni from February 2011 to May 2014. Renato started their professional journey as a Docente Informatico e Tutor per corsi di formazione professionale at Professional Training Services s.a.s. in September 2006 and continued till January 2011. Renato's early work experience includes serving as a Tecnico Informatico at ComputerPIU' from May 1998 to December 2007 and as a Barman at Bagni Luca in June 2003.

Renato P.'s education history includes two notable periods of study. From 2005 to 2007, they attended Professional Training Services s.a.s in Italy, where they obtained a professional qualification as a Network's Specialist (cod. Min. 311318). Prior to that, from 1998 to 2003, they studied at ITIS E. Alessandrini in Montesilvano (PE) and earned the degree of Perito Informatico Capotecnico, specializing in Informatica.

In addition to their formal education, Renato P. has acquired several certifications in various IT-related fields. These include the Microsoft Azure Fundamentals AZ-900 certification obtained from Microsoft in March 2023, the ITIL 4 Managing Professional certification from AXELOS Global Best Practice in May 2022, and several ITIL certifications from E-quality Italia. These ITIL certifications include ITIL Service Transition (ITIL-ST) obtained in July 2019, ITIL Continual Service Improvement (ITIL-CSI) obtained in June 2019, ITIL Service Strategy (ITIL-SS) obtained in May 2019, ITIL Service Design obtained in September 2018, and ITIL Service Operation obtained in June 2018. Lastly, Renato P. achieved the ITIL Foundation V3 certification from AXELOS Global Best Practice in June 2017 and ITIL Intermediate CPD certification in June 2019.