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Anthony Emma has over a decade of experience in airport operations and customer service within the aviation industry. Since June 2021, Anthony has held multiple managerial roles at Avelo Airlines, including Manager of Safety Management Systems and Incident and Emergency Preparedness, as well as Manager of Airport Operations Training. Prior to this, Anthony worked at American Airlines from April 2009 to September 2021, where positions included Manager on Duty for Customer Care and Staffing Manager for Customer Operations, managing ramp and remote operations, investigating performance discrepancies, and leading significant equipment acquisitions. Anthony's career began as a Station Agent, focusing on customer service and aircraft handling. Anthony earned a Bachelor of Science degree in Flight Operations from the University of Dubuque between 2005 and 2010.