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Cathy Luebbers is an accomplished Sr. Program Manager for Global Accounts at Avaya since November 2014, demonstrating successful leadership in program management for complex technology projects, focusing on customer satisfaction and effective team performance. Prior to this role, Cathy held several senior management positions at Avaya from 1998 to 2013, including Sr. Manager of Global Services Learning and Development, where strategies for training over 2,500 associates across 32 support centers were developed. Additional roles included oversight of technical program management for global service readiness during product launches, management of a $300 million maintenance portfolio, and leadership in special bid negotiations resulting in significant new maintenance contracts. Cathy's extensive experience encompasses a broad spectrum of technologies and project management practices in the telecommunications sector.