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Shannon Hotham possesses extensive experience in client care and security services, currently serving as Client Care Supervisor at Avante Security Inc. since March 2015, where previous roles included Client Care Specialist and Executive Operations Supervisor. Prior experience includes security responsibilities at Paragon Security, encompassing public relations and emergency response, and a background in customer service as a Produce Clerk at The Real Canadian Superstore and Front End Supervisor at Foodland. Shannon's educational credentials include an Ontario College Diploma in Police Foundations from Algonquin College of Applied Arts and Technology and an Ontario Secondary School Diploma from Aurora High School.