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Reshma Shriyan is a Senior Platform Support Specialist - Business Support at AVANGRID, Inc. since July 2018, following a role as a Batch Programmer/Specialist at The Ohio State University from March 2018 to June 2018. Prior experience includes serving as an Associate Analyst and an Associate Executive at Colgate-Palmolive from March 2013 to July 2016. Reshma has developed expertise in Incident Management and Change Management, including monitoring and resolving issues related to SAP databases and system alerts, as well as scheduling SAP jobs. Reshma holds a Master of Science in Information Technology and Management from The University of Texas at Dallas and a Bachelor of Engineering in Information Technology from Savitribai Phule Pune University.