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Donna Collins is a seasoned project process manager with over a decade of experience in process improvement and project management. Currently serving as a Sr. Project Process Manager at United Illuminating since July 2013, Collins specializes in developing and implementing process improvement initiatives. Prior to this role, Collins worked as a Process Manager at The United Illuminating Company, focusing on division metrics and team development from April 2004 to July 2013. Academic credentials include a Project Management Professional (PMP) certification from PMI, an MBA in Business Administration from Southern Connecticut State University, a BS in Corporate Communications from Southern Connecticut State University, and an Associate's degree in Business Administration and Management from the University of New Haven.