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Vanja S. Jacobsen is a Senior Business Analyst at Avaloq since February 2015, specializing in Payments Processing, particularly in Payment Services Directive 2 (PSD2), ISO20022 messaging, and various aspects of Swiss and German payment systems. Prior experience includes roles as a Sales Assistant and Clerical Assistant at Faroese Telecom, where responsibilities ranged from customer service and sales to clerical duties in finance and corporate services. Vanja S. Jacobsen holds a Bachelor's Degree in Computing from Edinburgh Napier University and has completed a clerical assistant program in conjunction with Faroese Telecom. Additionally, experience includes serving as a Union Representative during the qualification period for clerical administration.