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Diana Figueroa currently serves as a Supervisor in Customer Support for Global Client Payments at Avalara since June 2020, having previously held the role of Customer Support Lead within the same department. Prior to joining Avalara, Diana worked at Leafly from June 2018 to June 2020 as a Program Manager and Retail Account Manager. Earlier experience includes a position as a Business Account Manager at Ajilon from April 2017 to June 2018 and roles as an Account Manager and Sales Assistant at The Wasserstrom Company from July 2013 to April 2017, where significant contributions led to record sales for the department. Diana earned a Bachelor of Arts degree in Anthropology from Ohio University between 2008 and 2012.