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Kris Smithers has extensive work experience in the automotive industry. They began their career at AutoProtect in 2005 as an International Claims Manager. In July 2021, they were promoted to the role of Global Claims Director for AutoProtect MBI Ltd. In August 2021, Kris Smithers joined Autoprotect MBI Ltd as the Global Claims Director (APCG).

Kris Smithers attended Stewards School in Harlow from 1990 to 1995. Later, from 1995 to 1997, Kris studied at Harlow College and completed an NVQ Level 2 in Motor vehicle maintenance and repair. In 2009, Kris returned to Harlow College and obtained an NVQ Level 2 in Customer Service in 2010.