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Yazmin Moreno is an experienced professional in both information technology and photography, currently serving as an Information Technology Specialist and 1st Line Support Engineer at Snow Software since May 2018. In this role, Yazmin focuses on software asset management support, maintaining customer satisfaction throughout the resolution process. As the Owner and Photographer at Photos by Yaz, Yazmin captures unique stories through a dynamic approach to wedding photography. Prior experience includes serving as a Bilingual Account & Technical Service Representative at Blizzard Entertainment, where Yazmin provided technical support and resolved customer inquiries in both Spanish and English. Yazmin also worked as a Newborn Hearing Screener at Pediatrix Medical Group, educating parents and maintaining patient confidentiality. Early career experiences include managing catering operations, emphasizing team coordination and customer satisfaction. Yazmin holds an Associate of Arts and Sciences degree in Photography from Austin Community College.