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Michelle Bonilla is currently working as the Manager for Primary Care Engagement at Author Health since January 2023. Prior to this, Michelle worked as a Client Specialist at Conviva Care Center from October 2021 to February 2023. Previous to that role, Michelle served as the Director of Client Relations/Broker at Central Dispatch from August 2021 to May 2022. Michelle's professional experience also includes FOH Management at Hospitality from April 2016 to June 2021 and Customer Service Manager at Fresco y Más from April 2014 to March 2016. Michelle holds an MA in Marriage and Family Therapy from Capella University, an MBA in Finance from Florida National University, and a Bachelor of Science in Psychology with a focus on Mental Health Counseling/Counselor from Florida National University.