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Virginia Fitzpatrick is a QA Analyst at authentic | A Concord Company, a Digital Engagement Firm specializing in Digital Marketing, since September 2016. With a focus on enhancing Customer Experience through a strategic and technical approach, Virginia contributes to delivering superior client services across various channels. Prior to this role, Virginia served as BA/QA at Create Digital from February 2014 to September 2016. Academic credentials include a Bachelor of Science in Management Information Systems from Virginia Commonwealth University, completed in December 1994, and initial studies at Randolph-Macon College.