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Ethan Haggett is a seasoned professional with extensive experience in business analysis and customer service within the financial sector. Currently serving as a Senior Business Analyst at AustralianSuper since May 2022, Ethan previously worked at Mercer from October 2015 to May 2022 in various roles, including Incident Manager, where responsibilities involved investigating and resolving incidents for a portfolio of clients. Other positions at Mercer included Senior Customer Service Associate, where Ethan supported client onboarding, Customer Service Administrator, which involved managing inquiries related to multiple Super Funds, and Customer Service Representative, focusing on member support.