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Karen Hickson has a diverse background in administrative and finance roles, with extensive experience spanning over two decades in various industries. At the Australian Property Institute, Karen has taken on key responsibilities as a Member Support Officer, Operations Analyst, and Shared Services Officer since February 2021. Prior to this, Karen worked at Cardno from November 2013 to October 2020, serving as a Project Finance Officer, Office Manager, and Business Unit Administrator. Karen's career began at SingTel Optus, where responsibilities included roles such as International Roaming Coordinator and Billing Production Team Leader between January 1998 and January 2013.