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Mike Swanston is a seasoned professional with over three decades of experience in the Australian electricity industry. Currently serving as a Consumer Services Specialist and a member of the Consumer Challenge Panel at the Australian Energy Regulator since March 2016, Mike Swanston is dedicated to promoting the long-term interests of consumers. As the Principal Consultant at The Customer Advocate, Mike Swanston emphasizes sustainable energy futures and equitable customer experiences. Previous roles include Technical Auditor at TNB Energy Services Sdn. Bhd., Assessor for the Dubai Government Excellence Programme, and Group Manager Customer Advocate at Energex. Mike Swanston also held leadership positions at Powercor and started a career in broadcasting at the Australian Broadcasting Corporation. Educational credentials include a Bachelor of Engineering in Electrical Engineering from The University of Queensland and a Postgraduate Degree in Business Management from Deakin University.