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Chelsy Lamensky Smith is an experienced healthcare operations professional currently serving as the Associate Director of Centralized Operations at Austin Regional Clinic since August 2016, where responsibilities include overseeing Health Information Management functions, referrals, authorizations, and appointment scheduling. Prior roles at Austin Regional Clinic include Operations Manager and EMR Document Manager, along with a position as HIM Supervisor. Before this, Chelsy held the position of Director of Quality Assurance at Texas ROI, focusing on contractual agreements with Scott & White Healthcare and Baylor Healthcare. Chelsy's professional journey began with an internship at Texas DSHS in the Environmental Epidemiology and Toxicology Unit. Academic credentials include a Master of Science in Health Services Research and a Bachelor of Science in Health Information Management from Texas State University, along with an Associate of Science degree from Blinn College.