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Jose-Jr (JJ) Granda is an experienced professional with a background in guest services, sales, and operations within the sports and finance industries. Currently serving as a Guest Services Ambassador at Austin FC since April 2021, JJ engages with stadium guests and facilitates ticket scanning. Previous roles include Inside Sales Representative at Eagle Eye Networks, where comprehensive product education and collaboration with internal teams enhanced customer experiences, and Outside Sales Representative at Spectrum, focusing on relationship-building and lead generation. JJ's experience also encompasses ticket operations at Sacramento Republic FC, event management for Playbook, and financial advising support at Waddell & Reed. Holding a Master of Finance with a focus on Corporate Finance and a Bachelor of Arts in Economics from the University of Arizona, JJ possesses a strong educational foundation to complement extensive professional skills.