Rachel Madsen is an experienced office manager currently with Aumni, where responsibilities include formalizing multiple projects weekly and organizing numerous events within budget. Previously, Rachel served as a Lender/Collections Representative at EnerBank USA, achieving high accuracy in loan processing and effectively managing delinquent accounts. As a Brand Ambassador for MONAT Global, significant increases in customer engagement and sales were achieved. Rachel's professional journey began at In-N-Out Burger, where team leadership and customer service excellence were demonstrated. Educational credentials include a Bachelor of Applied Science in Marketing from Utah Valley University and an Associate of Science in Business Administration from Salt Lake Community College.