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Sergey Zendel began their work experience in 2008 at MailVision as a QA Team Leader. In this role, they were responsible for writing test cases, testing in a client/server environment, working with Linux, and troubleshooting various devices such as iPhones and Androids. Sergey also worked with bug management systems and monitoring tools. In 2013, they joined AudioCodes as a Technical Support Team Lead, but no end date is provided for this role.

Sergey Zendel obtained their Practical Engineer degree in Computer Software Engineering from Technion - Israel Institute of Technology, where they attended from 2006 to 2008. Following this, they pursued a Bachelor of Arts degree in Computer Science at Bar-Ilan University, completing their studies from 2008 to 2012.