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Ru B. is an experienced CRM Business Analyst currently working at Otis Elevator Co. since November 2019, where responsibilities include serving as a liaison among stakeholders, managing project lifecycles, and implementing complex CRM Dynamics services using Azure DevOps, SQL, and PowerBI. Prior experience includes roles as an intern at Valyant AI, where data visualization and system testing were conducted, and as an ecommerce Business Analyst for the Academic Experimental Project - PetsGlory, focusing on analysis and marketing strategy development. Additional volunteer work as External Communications Manager for Project Management Without Borders involved managing marketing strategies and team supervision. Ru B. holds a Master's degree in Management Information Systems from the University of Colorado Denver.