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Preston McNabb is a skilled professional with extensive experience in API support and technical troubleshooting. Currently serving as a Senior API Specialist at Auctane since March 2023, Preston provides essential support for Auctane brand API products, including ShipEngine and ShipStation APIs, while also managing issue reporting through JIRA. Prior to this role, Preston worked as an API Technical Support Specialist at ShipEngine, where assistance was provided for API inquiries and user development of custom connections. Earlier experience includes managing logistics operations at Luxe, delivering customer service as a Customer Support Specialist at Favor, and serving in administrative and media production roles at The University of Texas at San Antonio. Preston holds a Bachelor’s degree in Radio, Television, Film and McCombs Business Foundations from The University of Texas at Austin and has completed a Software Development/Coding Boot Camp at the same institution.