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Francesca Lauta is an experienced professional in client experience and customer support, currently serving as a Client Experience Team Lead at Atticus. Since October 2023, Francesca has contributed to the mission-driven tech startup focused on reinventing legal services for individuals. Prior to this role, Francesca was the Customer Support Team Lead at Wellable, where management of high-quality support for over 500 weekly inquiries and leadership of a team of six agents were key responsibilities. Francesca has also held positions as a Customer Success Manager at Digital Bridge Partners, Community Manager at Mark Ignacio Law APC, Legal Assistant, Admissions Office Student Worker at the University of San Diego School of Law, and Paralegal Intern at the San Francisco District Attorney's Office. Francesca holds three Bachelor's degrees from the University of San Diego in Sociology, Political Science, and Sociology: Law, Crime and Justice.