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Kelsey Allen

Associate Director, UX Content Strategy at AT&T

Kelsey Allen is an experienced content strategist with a strong background in user experience and digital content management. Currently serving as a Sr Lead Content Strategist at AT&T since April 2014, Kelsey oversees a team of UX writers and leads wireless UX content across att.com and the myAT&T app. Previous roles include Senior Digital Content Writer at AT&T, where Kelsey focused on writing and editing UX content for wireless sales flows, and Content Manager at Allyis, managing content strategy for the Microsoft Partner Network website. Kelsey's earlier experience includes work as an Assistant Editor & Webmaster at Illumination Arts Publishing, where responsibilities included developing a new e-commerce website and optimizing marketing copy for digital platforms. Kelsey holds a BA in English from Whitman College and has additional education from the University of Washington.

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