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Heidi Diener is an experienced marketing professional currently serving as AVP of Strategic Messaging & Communications at AT&T since October 2001, where responsibilities include developing differentiated messaging architectures and integrated communications campaigns. Previously, Heidi held positions such as AVP of Product Marketing, leading a team focused on integrated marketing plans for AT&T Business Solutions, and Executive Director of Customer Marketing Programs, managing a range of customer programs and events. Earlier experience at AT&T from January 1984 to January 2001 included roles as Marketing Program Director and National Account Manager for B2B sales, where Heidi focused on product marketing for new business development and account management. Heidi holds a B.S. in Business Economics with a focus on Dietetics/Nutrition from SUNY Oneonta.