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JiaYuan Mao's work experience includes various roles in business development, account management, and marketing. They have successfully led regional business development efforts and fostered partnerships across sectors such as fashion, beauty, e-commerce, and marketplace. JiaYuan has expertise in account management, marketing planning, and overseeing the entire lifecycle of a project. They have also developed and managed payment service providers, from strategic planning to implementation. In previous roles, JiaYuan drove brand growth through strategic partnerships and impactful marketing campaigns, managed sales and key accounts, and handled essential clerical support and client relationships. They have experience in supervising daily operations, providing personalized services, and handling guest feedback and complaints. Overall, JiaYuan has a diverse background in various industries and has demonstrated strong skills in sales, marketing, and customer service.

JiaYuan Mao completed a Master of Business in International Tourism & Hospitality at Griffith University from 2016 to 2017. Prior to that, from 2005 to 2008, JiaYuan attended Shanghai Normal University and pursued a degree in Management of Tourism. In addition to these academic qualifications, JiaYuan Mao also obtained additional certifications, including Amadeus Payments Academy Level 1 from Amadeus and Marketing on LinkedIn from LinkedIn. The acquisition months for the certifications are not specified.