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Su Wai Yee Than currently serves as the VP of Customer Journey Mapping & Service Design at ATOM, starting in October 2023. Prior experience includes significant roles at Ooredoo Myanmar, where responsibilities ranged from managing multi-channel Voice of Customer programs as Campaign and Communication Senior Manager to driving customer experience initiatives as Customer Experience Senior Manager. Additional roles included Business Analysis Manager and Business Analyst, focusing on strategic planning and operational improvements. Earlier experience featured positions at TODAY Ogilvy & Mather and New Motion Travels & Tours. Su Wai Yee Than holds a Doctor's Degree in Business Administration from PPA Business School and multiple degrees in International Business, Business Information Technology, and Applied Science in IT from various institutions.