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Susana Méndez started their work experience in 2019 at GSuite as a Team Leader. Susana held this role from August 2019 until October 2021. In November 2021, they joined Atom as a Lead Technical Support Engineer. Susana later became the Head of Customer Success Management in September 2022.

Susana Méndez attended Universidad Galileo from 2015 to 2019. However, there is no information about the degree obtained or the field of study pursued during this time.