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Sanika Watson has worked in various customer-oriented roles throughout their career. Sanika started as a Sales Associate at TigerDirect Business in November 2013. Sanika then moved on to Data Circuit Systems, Inc. in April 2014, where they served as a Client Relations Associate. Their responsibilities in this role included being the lead point of contact for customer escalations, building and maintaining strong client relationships, and ensuring the timely delivery of solutions. In 2016, they joined Circuit-Tech Inc. as a Customer Success Manager, where they focused on building relationships with clients and managing their accounts. Sanika also served as a Team Lead Business Development, coordinating with internal resources to fulfill customer requirements and respond to bid requests. In 2019, they joined Pathway Communications as a Lead - Client Success, responsible for monitoring metrics, developing actionable insights, and managing long-term contract renewals with corporate clients. In 2022, they joined Athennian as a Customer Success Manager.

Sanika Watson's education history begins with completing high school at Sacred Heart Senior Secondary School in India, although the specific dates are unknown. Sanika then went on to earn a Bachelor's degree in Computer Science from Lovely Professional University from 2009 to 2013. In 2014, they attended a workshop on QA Analysis and Software Test Engineering at Justwin IT Solutions. In 2015 and 2016, Sanika pursued further education by obtaining a certificate in Business Analysis from the University of Toronto.

In addition to their formal education, Sanika has also obtained several certifications. In 2019, they earned a certification in Sales: Customer Success from LinkedIn. In January 2021, they obtained the ITIL® Foundation Certificate in IT Service Management from AXELOS Global Best Practice. Sanika also holds certifications in Android Application Development from Netmax Technologies Pvt Ltd and Application Development in VB.Net from NIIT Limited. It should be noted that the obtained months and years for the latter certifications are not provided. Finally, Sanika holds an IPC Internal Auditor certification from IPC-Association Connecting Electronics Industries, although the details of when they obtained this certification are unknown.