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Joan A. is an experienced professional with a strong background in account management and partnerships development. Currently serving as a Senior Account Manager at AstroPay since September 2021, Joan previously held the position of Partnerships Development Manager for North America at JivoChat from April 2019 to August 2021. Additional roles include Account Manager at Skyline Payment Systems from March 2018 to March 2019, and at Booking.com from December 2014 to January 2018, where responsibilities encompassed supporting accommodation partners and enhancing their online presence. Earlier experience includes positions as Technical Account Manager at TPS Software, Relocation Advisor at Nobel Van Lines, Customer Service Agent at Transactel, and Spanish Interpreter at Star Contact. Joan A. holds a Bachelor of Science in Computer Science from Universidad Interamericana de Panamá and has completed earlier education at Instituto America.