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Brandon Van Vactor is a seasoned technical support engineer with a strong background in IT management and customer service. Currently serving as Lead Technical Support Engineer at AstroNova since November 2013, Brandon manages customer support operations and oversees field service efficiency, team performance, and training initiatives. Previous experience includes roles as Information Technology Specialist at Richmond-Master Distributors, Security Analyst at Honeywell Aerospace, Field Engineer at Partech International, and IT Director at Swan Lake Resort. Brandon holds a Bachelor of Science in Business Administration and Management from DeVry University, earned between 2001 and 2005.