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James Duenzl is an experienced IT professional with a diverse background in service desk management, technical support, and desktop administration. Currently serving as Service Desk Manager at AsTech since February 2020, James has previously held various roles, including Service Desk Analyst and Field Technician at Darling Homes, where support was provided for sales and construction offices. Prior experience includes positions at Robert Half Technology, Lash Group, and Gulfstream Aerospace, focusing on desktop support, imaging, and configuration of computers. Additionally, James contributed to client support in the insurance sector as an Agency Producer/Tech Support at Houlihan Insurance & Financial Services. James holds education from Dallas College and Tulsa Community College.