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Heather W. has a diverse work experience spanning over several decades. Heather began their career as a Staff Developer II at DataStorm Technologies, Inc, where they researched and wrote training materials and instructed co-workers in various technologies. Heather then worked as a Technical Writer for several publishing houses on a freelance basis, before joining QUE Publishing as a Netscape Reference Website Weekly Content Developer.

Heather then worked as a UI Designer and Project Manager at Cat's Back Consulting, where they managed and designed secure web-based sales/support portals and SMB client websites. Heather also created branding materials and wrote content to support sales and delivery enablement goals.

Afterwards, Heather was a Designer, Developer, and Portal Administrator at Online Success University, where they focused on the design and development of online portals and websites.

Heather then joined One Smart Tool, Inc as an Operations Officer, where they streamlined business processes, renegotiated delivery contracts, and restructured plant staffing and management to improve efficiency and reduce costs.

Heather's experience at Idea included roles such as Program Manager/Account Executive and Technical Writer and Community Editor. At Idea, they evaluated digital asset management systems, developed video guidelines, and created sales materials for HP.

At Astadia, Heather held various roles including VP, Business Analytics and Insights, where they standardized reporting, managed resource planning, and created monthly company dashboards. Heather also served as a Senior Director and a Director in different capacities and was responsible for restructuring the program management office and coordinating between various departments for client and internal projects.

In summary, Heather has a strong background in business analytics, program management, project management, operations, and web design. Their work experience highlights their ability to streamline processes, implement new tools and processes, and coordinate efforts to achieve business goals.

Heather W. received a Bachelor of Science degree in Mathematics and Computer Science from Stephens College, which they attended from 1990 to 1993. In 1992, they also completed a Human and Computer Interaction Internship Certificate at the University of Nebraska. Additionally, they obtained various certifications, including AWS Business Professional and AWS TCO and Cloud Economics certifications from Amazon Web Services, and an Inbound Certification from HubSpot in 2016.