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Lily Chen, CPHR, currently serves as the HR Director at the Association of Neighbourhood Houses of BC since November 2007, following a range of roles including HR Analyst, HR Coordinator, and Marketing and Resources Advisor at the Immigrant Services Society of BC from 2001 to 2007. Prior experience includes positions as Chief Administrator at Ericsson Business Consulting and Executive Assistant at Grey Group. Lily Chen is pursuing a Change Management Certificate at UBC Sauder School of Business, with prior credentials including a Leadership Challenge Certificate, a specialization in Conflict Resolution from the Justice Institute of British Columbia, and a B.A. from Shanghai University.