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Heather Butler brings extensive experience in card services and dispute resolution, having worked in various roles since 1997. Currently serving as a Card Services Support & Disputes Representative at Associated Credit Union since January 2020, Heather previously held positions at League of Southeast Credit Unions as an Operations Specialist focused on chargeback analysis, and at TIB-The Independent BankersBank, where responsibilities included chargeback supervision and analysis. Additionally, Heather's early career involved roles at the Southeast Bankcard Association, specializing in chargebacks and retrievals. This diverse background highlights expertise in chargeback management and customer service within the financial sector.