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Kevin Potts began their work experience in 1993 at Transaction Technology Corporation (TTC) where they worked as a Technician, performing repairs on Point of Sale Hardware. In 1994, they joined Pomeroy as an Integration Supervisor, managing and supervising all Point of Sale Hardware and Software Integration activities. At Pomeroy, they were responsible for a team of 12 direct reports and 3 contractor direct reports, handling their workload, processing timecards, and conducting annual performance reviews. Since 2017, Kevin has been working at Asset Enterprises, Inc. in the role of Director of Professional Services.

Kevin Potts completed their education with an Associate's degree in Electronics Engineering Technologies from Spartanburg Technical College between 1991 and 1993. Prior to that, they obtained their High School Diploma from Dorman High School, where their field of study is not specified. Furthermore, in 1998, they earned an A+ Certification from The Computer Technology Industry Association.