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Pooja Agarwal has gained extensive work experience in the field of software development and quality assurance. Pooja began their career as a Software Tester at Mphasis in 2014, where they were responsible for gathering and maintaining user requirements, creating test cases and scripts, and executing tests. In 2015, they joined Accenture as an Application Test Analyst and worked until 2017. In 2018, Pooja joined IBM as a Management Consultant for a brief period. Later that year, they worked as a Software Tester on a contract basis at Cold Chain Science Enterprises. In 2018, they also started working at Assent Compliance Inc, initially as a Quality Assurance Specialist and currently as a Senior Software Developer in Test. Pooja's diverse roles and experiences have contributed to their expertise in software testing and quality assurance.

Pooja Agarwal holds a Master's degree in Engineering Management from the University of Ottawa, which was earned from 2017 to 2018. Prior to that, they completed their Bachelor's degree in Computer Science from Suresh Gyan Vihar University from 2010 to 2014. In 2010, they also obtained their 12th grade degree from St. Xavier's High School in Vapi. Pooja has additional certifications such as the Foundation Certificate in Business Analysis from BCS, The Chartered Institute for IT, which they obtained in February 2017. Pooja also has a Certified ScrumMaster (CSM) certification from Scrum Alliance, obtained in December 2020. Additionally, Pooja has certifications in International Software Testing Qualifications Board, Programming in C#, and Windows Applications Development with Microsoft .NET Framework4, although the exact dates of obtaining these certifications are not specified.