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Ms. Szczerbinski has more than a decade of professional experience in the areas of data analysis, strategy consulting, research, and application development. She has managed a variety of analytic initiatives for the IRS Office of Research, Applied Analytics, and Statistics (RAAS) developing data-driven insights to support compliance program performance. She’s led multidisciplinary teams to design, develop, and deploy custom analytic applications to optimize resource allocation, facilitate suspicious pattern detection, and improve decision-making. Most recently, her work has focused on the intersection of analytics and behavioral science to enhance customer experience interacting with government organizations and produce better business outcomes. Ms. Szczerbinski is credentialed as a Certified ScrumMaster® through the Scrum Alliance. She holds a Master’s degree and Bachelor’s degree in Economics from Boston University.